Refund Policy
Effective Date: November 1, 2025
Freedom Bridge LLC is committed to clarity and transparency regarding payments made through our website or in connection with our services.
Donations and Sponsorships
Unless otherwise stated in writing, voluntary donations and sponsorship contributions made to Freedom Bridge LLC are non-refundable. Freedom Bridge LLC is a for-profit business, and donations are not tax-deductible charitable contributions.
Program Purchases and Service Payments
Refund eligibility for program purchases, registrations, deposits, or service-related payments will depend on the specific offering and any written agreement provided at the time of purchase.
General Refund Requests
If you believe you were charged in error, made a duplicate payment, or have a refund question, please contact us within 7 business days of the transaction at services@thefreedombridgedc.com. We will review requests on a case-by-case basis.
Approved Refunds
If a refund is approved, it will generally be returned to the original payment method within a reasonable processing period, subject to payment processor timelines.
Non-Refundable Items
Except where required by law or otherwise stated in writing, the following are generally non-refundable:
Voluntary donations.
Sponsorship contributions already applied to programming or events.
Completed services.
Downloadable or delivered materials.
Fees already earned or used in connection with service delivery.
Policy Changes
We may update this Refund Policy from time to time by posting a revised version on this page.
Contact Us
Freedom Bridge LLC
2001 L St NW, Suite 500
Washington, D.C. 20036
services@thefreedombridgedc.com
202-670-7768
Hours: 9 AM - 5 PM

Freedom Bridge LLC is a community‑based provider approved to offer behavioral health services. Services are provided in accordance with DC behavioral health and Medicaid guidelines.
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services@thefreedombridgedc.com
202-670-7768
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